What does the 14-day trial include?
The full product. Your trial includes 25k AI credits: enough to connect your sources, learn from dozens of documents, and give your team a week of asking. It’s the real thing, not a limited preview.
Does Zaviro work with my AI tool?
Yes, if it can add a custom MCP connector. Setup is pasting one address into it and signing in when it asks; a few tools take a key from Zaviro instead. Some tools allow custom connectors only on their own paid plans, and Zaviro’s setup screen says so for each. On paid Slack plans, Slackbot can answer from Zaviro with no separate AI subscription.
My AI already connects to my Drive. What does Zaviro add?
A connector lets your AI open a file when you point at it. Zaviro has already read every file, email, and record, recognized the customers, jobs, and people inside, and linked them. Your AI answers from the whole business without being told where to look, and the same picture sits behind every AI and agent your team uses.
Do I need a credit card to start?
No. You start the trial without entering a card, and nothing is charged unless you choose to subscribe.
What happens when the trial ends?
Your account pauses. Nothing is charged and nothing is deleted: your knowledge base waits for 90 days, and subscribing within that window picks up exactly where you left off.
How does adding team members work?
Add your team anytime. Each new seat is $25/month on Starter, $20 on Team, and $16 on Organization, and the credit allowance grows with every seat. Around four seats, Team beats Starter on price; around twenty, Organization beats Team.
Who needs a seat, and what happens when someone leaves?
Everyone who has joined, whatever their role. Unaccepted invitations don’t count, and AI tools need no seat of their own. When someone leaves, their sign-in and keys stop at once, the seat is free for the next hire, and what they added to the shared knowledge base stays. Their personal knowledge base is closed to everyone, admins included, and deleted after 30 days unless they’re restored.
What are AI credits?
Credits fuel everything Zaviro’s AI does: learning your documents, keeping the knowledge base current, and delivering context to your AI tools. Every plan includes 100k credits per seat each month, the whole team draws from one balance, and you can top up anytime. If you run out, Zaviro pauses and new documents wait in line. We never surprise-bill.
What pauses when credits run out?
Learning and asking. New documents wait in line, and your AI gets a clear out-of-credits reply instead of an answer; API and chatbot queries pause too. Nothing is lost, nothing already learned is affected, and the app stays open. Everything resumes on its own after a top-up or the next monthly reset. The owner and billing managers are warned at 25% and told at zero.
Can I change plans or cancel anytime?
Yes. You can upgrade, downgrade, or cancel at any time. No lock-in beyond your current billing period.
Do you offer annual billing?
Yes. All paid plans offer annual billing with two months free: a 17% saving. Annual plans also start with double credits in their first month.
What happens to my data if I cancel?
Nothing is trapped. Connections are read-only, so all your files are safe in their original location: canceling takes nothing out of the tools you already own. Your personal account data is downloadable anytime. Canceling keeps your knowledge base intact so you can come back. When you delete your organization, everything, including the knowledge base, is permanently deleted after a 30-day grace period.